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Privacy policy
1. Introduction
At Essential Cleaning Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, book a service, or interact with us.
By using our services, you consent to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information
- When Booking Services – Name, address, phone number, email, and payment details.
- When Contacting Us – Any information provided via email, contact forms, or phone calls.
- When Subscribing to Emails/Promotions – Email address and preferences.
B. Non-Personal Information
- Website Analytics – IP addresses, browser type, device information, and pages visited.
- Cookies & Tracking Technologies – Data collected for website improvements and ad targeting.
3. How We Use Your Information
We use your information to:
✅ Provide and manage services (scheduling, payments, customer support).
✅ Improve our website (analyzing trends, user behavior).
✅ Send marketing emails (only if you opt-in).
✅ Process payments securely through third-party providers.
✅ Prevent fraud and ensure security of transactions.
4. Sharing of Information
Essential Cleaning Co. does not sell or rent personal information. However, we may share data under the following circumstances:
🔹 With Payment Processors – To securely process transactions.
🔹 With Service Providers – Subcontractors receive necessary client details for cleaning appointments.
🔹 For Legal Compliance – If required by law, court order, or government request.
📌 We will never share your personal information for marketing or advertising purposes without your explicit consent.
5. Cookies & Tracking Technologies
Like most websites, we use cookies to enhance your experience.
📌 What Cookies Do:
✔ Track website performance and traffic.
✔ Remember user preferences.
✔ Enable remarketing ads (e.g., Google & Facebook Ads).
📌 How to Disable Cookies:
Clients can disable cookies by:
- Adjusting browser settings to block cookies.
- Opting out of tracking via third-party services (Google Ad Preferences, Facebook Ad Settings).
📌 Note: Disabling cookies may affect the website’s functionality.
6. Data Security
We implement strict security measures to protect your personal information:
✔ SSL encryption for secure transactions.
✔ Limited access to personal data (only authorized personnel).
✔ Regular system monitoring for security threats.
However, no online transmission is 100% secure. While we take all reasonable measures, Essential Cleaning Co. cannot be held responsible for data breaches beyond our control.
7. Third-Party Links & External Websites
Our website may contain links to third-party websites (e.g., payment processors, social media).
📌 We are not responsible for their privacy policies or content.
We encourage users to read third-party privacy policies before providing information.
8. Affiliate Disclosure
We may participate in affiliate marketing programs, meaning we earn a commission for purchases made through referral links.
✔ This does not impact the price you pay.
✔ Affiliate tracking uses cookies to credit referrals.
9. Privacy Policy Changes
We reserve the right to update this Privacy Policy at any time. Clients will be notified of major changes via website updates or email.
Your continued use of our services after an update constitutes acceptance of the new policy.
10. Contact Information
For any questions regarding this Privacy Policy:
📧 Email us at: contact@essentialcleaningco.org
📞 Call us at: 617-286-4596